Contact and corrections

Contact

Every message is read. Reports of fraud go through the form on Fraud Signals, which asks for the link to the evidence that such a report needs.

Asking for a correction

Every figure here is computed from public data by rules written down in the methodology, so a correction is one of three things, and it helps to say which:

The data was read wrongly. An address that is out of date, a field taken for another, two coins under one ticker taken for one. Name the page and, where possible, the address of the exchange's public data that shows the right figure. This is fixed in the reader, and the page then follows.

The data is right and the rule is wrong for this case. Say what the rule misses. A rule is changed for everybody or not at all: the methodology carries a version number and the page says what changed.

A record in Fraud Signals is wrong or out of date. Send the source. Records are corrected or closed and keep their history; they are not removed silently, and nobody can pay to have one changed.

For exchanges and projects

A level, a score or a red flag on an exchange's page is a measurement of the exchange's own public data, with the figures beside it. It is not entered by hand and cannot be taken down by request: it changes when the measurements do, six hours after they start to say otherwise. What can be asked for is a check of the reading: tell us which public address of your API carries the figures you consider right, and it is compared with what is read now.

A reply to a Fraud Signals record, with its source, is added to the record. Listing, ranking and every figure are free of charge and cannot be bought; advertising is sold apart from them and is marked as such.